Videos

What is the Common Assessment Framework

You always wanted to know what CAF is? Helen has the answer and explains the European Common Assessment Framework for better Quality in Public Administration. She gives an overview of the 9 criteria and 28 subcriteria and takes Carl on the CAF-journey. Watch the 4 minutes Youtube-Video.

What is the Common Assessment Framework (CAF) (English language)

• What is the Common Assessment Framework (CAF) (Albanian subtitles)
• What is the Common Assessment Framework (CAF) (Arabic subtitles)
• What is the Common Assessment Framework (CAF) (Bosnian Croatian Serbian Montenegrin subtitles)
• What is the Common Assessment Framework (CAF) (Dutch subtitles)
• What is the Common Assessment Framework (CAF) (English subtitles)
• What is the Common Assessment Framework (CAF) (French subtitles)
• What is the Common Assessment Framework (CAF) (German subtitles)
• What is the Common Assessment Framework (CAF) (Greek subtitles)
• What is the Common Assessment Framework (CAF) (Italian subtitles)
• What is the Common Assessment Framework (CAF) (Macedonian subtitles)
• What is the Common Assessment Framework (CAF) (Polish subtitles)
• What is the Common Assessment Framework (CAF) (Portuguese subtitles)
• What is the Common Assessment Framework (CAF) (Slovenian subtitles)
• What is the Common Assessment Framework (CAF) (Russian subtitles)
• What is the Common Assessment Framework (CAF) (Spanish subtitles)
• What is the Common Assessment Framework (CAF) (Slovak subtitles)

CAF works - The 3 steps of CAF implementation
Short Cartoon explaining how CAF - the European Common Assessment Framework for better quality in Public Administration - works

CAF works - The 3 steps of CAF implementation (English language)

• CAF works - The 3 steps of CAF implementation (English language)

Effective CAF User - The Excellence Label for Public Sector Organisations
The video explains the Excellence Label "Effective CAF User" for high performing public sector organisations

Effective CAF User - The Excellence Label for Public Sector Organisations (English language)

• Effective CAF User - The Excellence Label for Public Sector Organisations (English subtitles)
• Das CAF-Gütesiegel "Effective CAF User" - The Excellence Label for Public Sector Organisations (Englisch mit deutschen Untertiteln)
• Effective CAF User - The Excellence Label for Public Sector Organisations (Polish subtitles)

Excellence means outstanding practice in managing an organisation and achieving results which are based on a set of fundamental concepts from total quality management as formulated by EFQM. These include: results orientation, customer focus, leadership and constancy of purpose management by processes and facts, involvement of people, continuous improvement and innovation, mutually beneficial partnerships, and corporate social responsibility.