DescriptionDescription of practice‘Zwentendorf an der Donau’ is a municipality with 4181 inhabitants (as of January 1, 2022) in the district of Tulln in Lower Austria. The village has become known as the location of the only, but never commissioned, nuclear power plant in Austria. The municipality consists of the communities Bärndorf, Dürnrohr, Erpersdorf, Kaindorf, Kleinschönbichl, Maria Ponsee, Pischelsdorf, Preuwitz and Zwentendorf.
The Municipal Academy of Lower Austria is planning to produce a guide for the implementation of quality management in Lower Austrian municipalities as part of its series of publications and to make it available to Lower Austrian municipalities as an aid to implementation. On behalf of the Federal Chancellery of Austria, the KDZ-Cntre for Public Administration Research is the central contact for all questions concerning the implementation of the CAF as well as for the certification with the CAF quality label in Austria.
Within the framework of numerous projects in different territorial entities (federal, provincial, municipal) and NPOs, the CAF process could be further developed and continuously improved for the users.
In this context, the KDZ has developed the CAF-Kommunal with four Lower Austrian pilot municipalities, a questionnaire tailored to the needs, special questions, and organizational challenges of municipalities.
The development of this CAF-guide for Lower Austrian municipalities has had the following goals in particular:
• To develop a common assessment questionnaire for the implementation of the Common Assessment Framework in Lower Austria's municipalities.
• Implementation of the CAF process in 4 pilot municipalities.• Summary of the results for the implementation of the CAF process as well as central results in a guideline in the publication series of the Kommunalakademie Niederösterreich.
Innovative approachesInnovative approaches of the practiceThe experiences of all pilot communities have been summarized in a CAF Guideline for municipalities. In this guideline, the steps as well as success factors in the implementation of CAF programme for interested municipalities are explained.
Results and outcomesResults and outcomes of the CAF implementationBased on the evaluation, it is possible to see a high level of commitment on the part of the evaluation team. The most important activities have already been implemented and some activities are reviewed.
This indicates a high willingness of the evaluation team to question the status-quo in order to take the next steps in the ongoing organizational development in the sense of a comprehensive quality orientation.
|Type of organisationType of organisation||Local or regional administration|
|Function of organisationFunction of organisation||General public services|
|Size of organisationSize of organisation||10-50|
|Level of governmentLevel of government||Local Government, Regional Government|
|Effective CAF user dateDate since effective CAF user||May 2020|
|OrganisationName of Organisation||Municipality Zwentendorf|
|DepartmentDepartment of the organisation|
|AddressAddress of the organisation||Rathausplatz 448° 20' 44.99" N, 15° 54' 41.38" E|
|ZIPZIP code (postal code)||3435|
|CityCity, town or village||Zwentendorf an der Donau|
|WebsiteLink to the Website of the Organisation||https://www.zwentendorf.at/|
|EmailEmail of Organisation|
|PersonName of contact person|
|Job titleJob title of the contact person|