DescriptionDescription of practiceThe municipality of Lassee is one of four Lower Austrian municipalities that have implemented CAF first in year 2019. In preparation for the introduction of the CAF programme, the CAF questionnaire has been adjusted to the specific challenges, circumstances and examples of municipalities within the overall framework of the original CAF version.
Lassee is a municipality with 2971 inhabitants (as of January 1, 2022) in the district of Gänserndorf in Lower Austria. Lassee is located in the ‘Weinviertel’ region in Lower Austria. The municipality consists of the communities Lassee and Schönfeld.
The Municipal Academy of Lower Austria is planning to produce a guide for the implementation of quality management in Lower Austrian municipalities as part of its series of publications and to make it available to Lower Austrian municipalities as an aid to implementation. On behalf of the Federal Chancellery of Austria, the KDZ-Centre for Public Administration Research is the central contact for all questions concerning the implementation of the CAF as well as for the certification with the CAF quality label in Austria. Within the framework of numerous projects in different territorial entities (federal, provincial, municipal) and NPOs, the CAF process could be further developed and continuously improved for the users.
In this context, the KDZ has developed the CAF-Kommunal with four Lower Austrian pilot municipalities, a questionnairetailored to the needs, special questions, and organizational challenges of municipalities. The development of this CAF-guide for Lower Austrian municipalities had the following goals in particular:
• To develop a common assessment questionnaire for the implementation of the Common Assessment Framework in Lower Austria's municipalities.
• Implementation of the CAF process in 4 pilot municipalities.• Summary of the results for the implementation of the CAF process as well as central results in a guideline in the publication series of the ‘Kommunalakademie Niederösterreich’.
Innovative approachesInnovative approaches of the practiceThe experiences of all pilot municipalities have been summarized in a CAF Guideline for municipalities. In this guideline, the steps as well as success factors in the implementation of CAF programme for interested municipalities are explained.
Results and outcomesResults and outcomes of the CAF implementationIt is particularly noteworthy that the evaluation team showed a high degree of willingness to question the status quo and to take the next steps in the ongoing organizational development in the sense of a comprehensive quality orientation. This is reflected in many concrete contributions on strengths and potential for improvement as well as suggestions for the further development of the municipality. The opportunity to gain insights into other areas of work and thus to create a mutual understanding of the different challenges was also seen as an important added value.
|Type of organisationType of organisation||Local or regional administration|
|Function of organisationFunction of organisation||General public services|
|Size of organisationSize of organisation||10-50|
|Level of governmentLevel of government||Local Government, Regional Government|
|Effective CAF user dateDate since effective CAF user||May 2020|
|OrganisationName of Organisation||Municipality Lassee|
|DepartmentDepartment of the organisation|
|AddressAddress of the organisation||Obere Hauptstraße48° 13' 27.04" N, 16° 49' 14.07" E|
|ZIPZIP code (postal code)||2291|
|CityCity, town or village||Lassee|
|WebsiteLink to the Website of the Organisation||http://www.lassee.at|
|EmailEmail of Organisation|
|PersonName of contact person|
|Job titleJob title of the contact person|