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Glossary:Sense making

From CAF Network
Sense making
The concept of sense-making refers to a key leadership capability for the complex and dynamic world we live in today and deals with the big question of how we can structure the unknown so as to be able to act in it.
Sense-making also refers to the question of which sense lies behind the different activities of employees or what is the concrete contribution of an individual service to the overall success of an organisation.