Glossary | Definition |
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Diversity | |
Role model | |
Impact | |
Appraisal | |
Accountability | |
Leaders | |
Consensus report | |
Code of conduct | |
People | |
Crowdfunding | |
Total quality management or quality management | |
Facility management | |
Term | |
Enablers | |
EU | |
Knowledge | |
Value | |
Coaching | |
Organisational culture | |
Process owner | |
Ethics | |
Spending reviews | |
Input | |
Objectives | |
Benchmarking | |
Mentoring | |
Continuous improvement process | |
Effectiveness | |
Sense making | |
Inclusion | |
Budgetary transparency | |
Agile mindset | |
Lean methodology | |
EUPAN | |
Competence | |
Performance | |
Cybersecurity | |
Resilience | |
Follow-up | |
Top-down | |
PDCA | |
Action plan | |
Knowledge management | |
HR | |
Co-Decision | |
Organisational structure | |
Public policy | |
E-tools | |
Stakeholders | |
Integrity | |
Performance dialogue | |
Big data | |
Network | |
Controlling | |
Efficiency | |
Service design | |
Indicators | |
Business process re-engineering | |
Agility | |
Learning and collaboration networks | |
Complaints management | |
Performance budgeting | |
Data privacy | |
Resources | |
GDPR | |
Transparency | |
Management information system | |
Results | |
Leadership | |
NGO | |
Co-Design | |
Output | |
Public-private partnership | |
Evaluation | |
Strategy | |
ISO | |
Process diagram | |
Bottom-up | |
Once-only principle | |
Corporate social responsibility | |
E-government | |
SMART objectives | |
Information | |
Citizen | |
Audit | |
Learning | |
Compliance | |
Performance management | |
Data protection | |
Risk management | |
Governance | |
Vision | |
Best practice | |
EFQM | |
Leadership culture | |
Artificial intelligence | |
Co-Evaluation | |
Outcome | |
Cost accounting | |
Quality | |
Evidence | |
Survey | |
CAF | |
Job description | |
Public service organisation | |
Brainstorming | |
Open data | |
E-learning | |
Social media | |
Innovation-driven culture | |
Digitalisation | |
Balanced scorecard | |
Life cycle policy | |
Conflict of interest | |
Procedure | |
Design thinking | |
Robotics | |
Human resources management | |
ICT | |
Automation | |
Accessibility | |
Leading by example | |
Sustainable development goals | |
Co-Production | |
Partnership | |
Critical success factor | |
Quality assurance | |
Excellence | |
Sustainability/sustainable development | |
KDZ | |
Key performance results | |
TQM | |
Change management | |
Open source | |
Empowerment | |
Social responsibility | |
Innovation | |
Mission | |
Benchlearning | |
Management | |
Consensus | |
Process | |