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Glossary

From CAF Network

GlossaryDefinition
Diversity
Role model
Impact
Appraisal
Accountability
Leaders
Consensus report
Code of conduct
People
Crowdfunding
Total quality management or quality management
Facility management
Term
Enablers
EU
Knowledge
Value
Coaching
Organisational culture
Process owner
Ethics
Spending reviews
Input
Objectives
Benchmarking
Mentoring
Continuous improvement process
Effectiveness
Sense making
Inclusion
Budgetary transparency
Agile mindset
Lean methodology
EUPAN
Competence
Performance
Cybersecurity
Resilience
Follow-up
Top-down
PDCA
Action plan
Knowledge management
HR
Co-Decision
Organisational structure
Public policy
E-tools
Stakeholders
Integrity
Performance dialogue
Big data
Network
Controlling
Efficiency
Service design
Indicators
Business process re-engineering
Agility
Learning and collaboration networks
Complaints management
Performance budgeting
Data privacy
Resources
GDPR
Transparency
Management information system
Results
Leadership
NGO
Co-Design
Output
Public-private partnership
Evaluation
Strategy
ISO
Process diagram
Bottom-up
Once-only principle
Corporate social responsibility
E-government
SMART objectives
Information
Citizen
Audit
Learning
Compliance
Performance management
Data protection
Risk management
Governance
Vision
Best practice
EFQM
Leadership culture
Artificial intelligence
Co-Evaluation
Outcome
Cost accounting
Quality
Evidence
Survey
CAF
Job description
Public service organisation
Brainstorming
Open data
E-learning
Social media
Innovation-driven culture
Digitalisation
Balanced scorecard
Life cycle policy
Conflict of interest
Procedure
Design thinking
Robotics
Human resources management
ICT
Automation
Accessibility
Leading by example
Sustainable development goals
Co-Production
Partnership
Critical success factor
Quality assurance
Excellence
Sustainability/sustainable development
KDZ
Key performance results
TQM
Change management
Open source
Empowerment
Social responsibility
Innovation
Mission
Benchlearning
Management
Consensus
Process