Documents
From CAF Network
CAF2020 Guidelines - language versions
- CAF2020 Guideline Bosnian (PDF)
- CAF2020 Guideline Bulgarian (PDF)
- CAF2020 Guideline Croatian (BiH) (PDF)
- CAF2020 Guideline Dutch (Belgium)
- CAF2020 Guideline English (PDF)
- CAF2020 Guideline Estonian (PDF)
- CAF2020 Guideline Finnish (PDF)
- CAF2020 Guideline French (Belgium) (PDF)
- CAF2020 Guideline German (PDF)
- CAF2020 Guideline Greek (PDF)
- CAF2020 Guideline Italian (PDF)
- CAF2020 Guideline Macedonian (PDF)
- CAF2020 Guideline Polish (PDF)
- CAF 2020 Guideline Portuguese(PDF)
- CAF2020 Guideline Serbian (BiH) (PDF)
- CAF2020 Guideline Slovak (PDF)
- CAF2020 Guideline Slovenian (PDF)
- CAF2020 Guideline Russian (PDF)
Working Documents
- CAF - Practical implementation guideline 2020
- Guidelines for implementing the CAF
- CAF2020 Info Leaflet (pdf)
- CAF 2020 - Introducing the new CAF (Presentation 2020)
- CAF 2020 What is new? (Presentation 2020)
- Procedure of External Feedback (PEF) - Official Guidelines
- CAF Guideline 2013 (Official Version OLD)
- Comparison EFQM2020 and CAF2020 (Patrick Hellemans, Belgium 2020)
Articles/Studies
- Survey: Impact of CAF on Human Resource Management and People (2021)
- CAF - Organization and Leadership in Crisis (2020)
- Improving the quality of the public sector through the Common Assessment Framework (CAF) (OSCE 2017)
- CAF Improvement identification, prioritisation and implementation (EIPA 2016)
- Five years of CAF 2006-From Adolescence to Maturity (EIPA 2011)
- Growing Towards Excellence -A Decade of European Collaboration with CAF (EIPA 2010)
- CAF works - Better service for the citizens by using CAF (2006)
- CAF Good Practice Book. IQUAL: Improving Quality of Public Management through Application of the CAF Model. UNDP/RCPAR project 2010
- The implementation ot TQM models in an unstable macro-environment - Aristeidis TASIOS - PhD Thesis - 2018
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